Ama River Cruise Cancellations

If after returning from the cruise you wish to inquire about any cruise services provided please ensure that all correspondence relating to those services is received by amawaterways within 60 days after the cruise completion.

Ama river cruise cancellations.

Edt amawaterways has extended its fleet suspension canceling all europe asia and africa river cruises through june 30 2020. Temporary suspension of ama waterways cruises from march 13 october 15 2020 refund options for suspended sailings. The health safety and well being of our guests and crew are of the utmost importance to everyone on the amawaterways. Amawaterways reserves the right to cancel change postpone any departure date and itinerary.

Contact your sales agent or our customer service department online via email or by phone at 1 800 427 8473 and ask about potential opportunities for flexible cancellation policies rebooking opportunities and other options. Amawaterways will delay its european sailing season joining the likes of uniworld viking cruises windstar and princess cruises in pausing operations amid the coronavirus outbreak. We had previously been impressed by their customer mindset but no longer. We said we would happily reschedule but all ama has to say is that their cruise is safe so far.

Amawaterways president and co founder rudi schreiner delivered the following statement. We were very surprised by amawaterway s failure to make any flexibility around coronavirus impact on our planned cruise with them from vietnam this week including with my 92 year old father. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. All river departures cancelled through.

Ama waterways american cruise lines american queen steamboat co. The line initially revealed an operational.